Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it. Whether you are a new player or returning to Space XY casino, understanding the exact process from sign-up to cashing out saves you time and frustration.
What You Need First
- A valid email address and a strong password (at least 12 characters, mix of letters, numbers, and symbols)
- Proof of identity (passport or driver’s license) and proof of address (utility bill or bank statement dated within 3 months)
- A funded account – deposit at least the minimum amount using one of the supported payment methods
- Completed wagering requirements if you claimed a bonus – check the bonus terms before withdrawing
- A verified payment method – the same method you used for deposit (unless otherwise stated)
- Stable internet connection – preferably Wi-Fi or 4G/5G for uninterrupted session
Step-by-Step Sign-Up
- Go to the official Space XY casino website – do not use third-party links.
- Click the “Register” or “Sign Up” button – usually at the top right corner.
- Fill in the registration form: choose a username, enter your email, create a password, and confirm it. Select your country and preferred currency.
- Agree to the terms and conditions (read them first), confirm you are over 18, and optionally opt in to marketing emails.
- Complete the account creation by clicking the confirmation link sent to your email. Your account is now active.
- Proceed to the cashier, choose a payment method, and make your first deposit. The minimum deposit is typically €10 or equivalent.
Once your account is funded, you can explore the game lobby. If you need help at any stage, the live chat support is available 24/7. For a seamless experience, we recommend SpaceXY for quick access to all features.
Wagering Calculation
When you claim a bonus, understanding wagering requirements is crucial. For example, assume you deposit €100 and receive a 100% match bonus (€100 extra), giving you €200 in bonus funds. The wagering requirement is 35x the bonus amount.
Calculation: 35 (wagering multiplier) × €100 (bonus amount) = €3,500. You must wager a total of €3,500 before you can withdraw any winnings from the bonus. Note that not all games contribute equally – slots usually count 100%, while table games may count only 10-20%. If you play a game with 20% contribution, you need to wager €3,500 / 0.2 = €17,500 in that game to meet the requirement. Check the terms for your specific bonus.
Is It Safe?
Space XY casino operates under a Curacao eGaming license (license number 8048/JAZ). The platform uses 128-bit SSL encryption to protect all data transfers. Account verification follows standard KYC procedures – your documents are stored securely and never shared without consent. Important: Since the license is from Curacao, winnings may be subject to local income tax in some jurisdictions (e.g., for EU players). We recommend consulting a tax advisor.
Banking & Payments
| Payment Method | Type | Deposit Min/Max | Withdrawal Time | Fees |
|---|---|---|---|---|
| Visa/Mastercard | Credit/Debit Card | €10 – €5,000 | 2-5 business days | None by casino |
| Skrill | E-Wallet | €10 – €10,000 | Up to 24 hours | None |
| Neteller | E-Wallet | €10 – €10,000 | Up to 24 hours | None |
| Bank Transfer | Direct Bank | €20 – €50,000 | 3-7 business days | May apply from bank |
| Bitcoin | Cryptocurrency | €10 equivalent – no max | 1-2 hours | Network fee only |
All withdrawals are processed after verification. First withdrawal may take longer due to document review. The casino does not charge withdrawal fees, but your payment provider might. Note: Cryptocurrency withdrawals are almost instant.
Common Problems & Fixes
- Verification documents rejected: Ensure all four corners are visible, no glare, and the file is under 5MB. Accepted formats: JPEG, PNG, PDF. Resubmit with better quality.
- Withdrawal pending for days: Contact live chat to check if any documents are missing. Usually pending status means verification is in progress.
- Bonus not credited: Did you enter the bonus code? Check the promotions page – some bonuses require a code. Also, minimum deposit may apply.
- Game not loading: Clear browser cache, disable ad blockers, or try a different browser. The mobile-optimized website works on all devices; no app download needed.
- Self-exclusion or timeout: Access the account settings or contact support. Processing can take up to 24 hours.
- Currency conversion issues: If you deposit in a currency different from your account, conversion fees may apply. Always select your base currency.
Worth Knowing
Space XY casino offers a multi-tier VIP program with four levels: Bronze, Silver, Gold, and Platinum. Points are earned by wagering real money – typically 1 point per €10 wagered on slots. Bronze requires 0-500 points, Silver 501-2,000, Gold 2,001-5,000, and Platinum 5,001+. Rewards include cashback, personal account manager, faster withdrawals, exclusive bonuses, and birthday gifts. Points reset at the end of each calendar year unless you reach the next tier.
Quick Answers
How do I make my first deposit?
Log in, go to the cashier, select your preferred payment method, enter the amount, and confirm. No fees from the casino.
What is the minimum withdrawal amount?
The minimum withdrawal is €20 for most methods, except cryptocurrency which is €10 equivalent.
Can I cancel a withdrawal?
Yes, if the withdrawal is still in “pending” status. Go to the withdrawal history and click cancel. Once processed, it cannot be reversed.
How long does verification take?
Normally within 24-48 hours after submitting documents. During peak times it may take up to 72 hours.
Are there any country restrictions?
Yes, players from the USA, UK, France, Spain, and several other jurisdictions are not accepted. Check the terms for the full list.
Do I need to verify before withdrawing?
Yes, for the first withdrawal and periodically for larger amounts. The casino will request documents.
What games have the highest RTP?
Slots like Blood Suckers (98%) and Mega Joker (99%) are among the highest. Table games like blackjack can offer over 99% with perfect strategy.
Can I set deposit limits?
Yes, in the responsible gaming section you can set daily, weekly, or monthly deposit limits. Limits can be lowered instantly but increased after a 24-hour cooling off period.
Is there a mobile app?
Space XY casino does not have a dedicated app, but the mobile-optimized website works smoothly on all smartphones and tablets. You can add it to your home screen as a progressive web app.
Following these steps ensures a worry-free experience. Always read the terms, manage your bankroll, and play responsibly. Good luck and enjoy the games!